TRIAL EXPERIENCE SURVEY (SMILEYS) - 3 COLUMNS

  • Customer Experience
  • Surveys
  • Fidelization

This template allows you to set up a satisfaction survey to get real-time feedback on how to improve the trial period of products or services.

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What does it include in the template?

The template is already preconfigured. It includes:

  1. Landing with main and background image, which you can modify, and a field to add a description to explain the action and how to participate. Data form with the fields (name, surname, and email) the participant must fill in to participate.
  2. Participation form: Question to measure customer/user satisfaction, using a scoring system with emojis ☚ī¸đŸ˜đŸ™‚. Question with multiple choice answers, so the customers can indicate the reasons for their previous review. Question with open answer, so that the customers can provide more information.
  3. Thank you page.

The template allows you multiple options to configure your survey. Edit the configuration and customize it to suit your needs. Adjust the dates and add your logo and texts to give it the look & feel of your brand.

In addition, you can set up an email to send to your users, through our email sending platform, and have them answer the survey.

   

What benefits do you get?

A Trial Experience Survey is the perfect mechanic if your objectives are:

  • Know your customers' experiences.
  • Get information and feedback, in real-time, from your users.
  • Detect failures and areas for improvement. 
  • Make corrections and improve your services or products.
  • Strengthen the relationship with your customers.

   

Try the demo!

   

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